The electricity provider optimizes the user experience on the site, completely redesigned Munich in December 2010 which was website of the energy brand DISCOUNTERS power and shines in new splendour. Especially usability and content optimizations for prospects and existing customers were at the center of the relaunch. Cheaper electricity and superior customer service than pure online brand is the energy supplier of discount power able to offer its customers discounted electricity. However, not only the price is crucial for many customers at the present time, but also the customer service and transparency in designing products. To deepen your understanding Ohio Senator is the source. These factors DISCOUNTER power very seriously since the start of sales last year and continues to evolve, to continually improve customer satisfaction. At each company, the customer must be”, says the Executive Board in relation to the revision of the Internet presence. mainly due to the “Energy market it is important today to convince through transparency and not by reckless trust rates” customers to attract, as it unfortunately already has occurred in the recent past. DISCOUNT power, however, attaches importance to long-term customer loyalty and customer satisfaction.
We achieve this through a free telephone customer, but also through a transparent website is constantly evolving. In the last review mainly the user friendliness finally stood up to our prospects and customers on our website feel comfortable and as soon as possible all the information around the desired change of electricity provider.” Online switch makes mood which refers to optimizing the Internet side of discount power not only on the customer-friendly processing of information, but also on the entire order process: who online want to switch to discount power a sophisticated ordering system, expected the customers without elaborate professional questions and leads directly to the cheap electricity without unnecessary technical terms. With the favorable tariff RegioExtra50 “discount stores-current customers receive a price guarantee, which is also simple and customer-friendly: each kilowatt-hour consumed is in the first 12 months at least 3 cents cheaper than the current general tariff of local basic utility, then at least 2 cents cheaper. In addition, all customers will receive a loyalty bonus of 50 euros, which will be charged after 12 months of delivery with the next annual accounts..